PRIVACY POLICY
Last Updated: March 8, 2025
All defined terms used below shall have the meanings set forth in Our Terms and Conditions. Our Terms & Conditions can be found here.
This Privacy Policy (“Policy”) explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, You accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site.
We are committed to protecting your privacy and complying with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legal frameworks.
Children’s Privacy
We respect children’s privacy and do not knowingly or intentionally collect personal information from children under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). If you are under the age of 13, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.
If you are located in the European Economic Area (EEA), you must be at least 16 years old to consent to the processing of your personal data. If you are under 16 years of age, please obtain your parent’s or legal guardian’s consent before using this Site.
INFORMATION COLLECTION
Information You Provide to Us
When you register on the Site, make a purchase, or otherwise interact with Us, you may be required to provide personal information such as:
• Name, shipping, and billing address(es)
• Email address and phone number
• Payment information (e.g., credit card details)
• Organization information (where applicable)
• Other relevant data that helps Us process transactions and provide customer service
We collect this information to process orders, manage accounts, and for other purposes described in this Policy. We also collect demographic information that helps Us to better understand Our customers.
Information We Collect Automatically
When you access or use the Site, We automatically collect the following types of information:
• Transaction Information: Details of products purchased, pricing, and location of transaction
• Log Information: Details such as browser type, IP address, access times, and pages viewed
• Device Information: Information about the device, operating system, and network used to access the Site
• Location Information: Your device’s approximate or precise location (with your consent)
• Cookies and Tracking: We may use cookies, web beacons, and similar technologies to collect information about your interaction with the Site. You can manage your cookie preferences through your browser settings.
Information from Other Sources
We may receive information from third-party services (e.g., social media platforms if you log in using your social media credentials) and from other partners, which may be combined with the data We collect.
INFORMATION USE AND DISCLOSURE
Internal Use
We use your personal information to:
• Process and fulfill your orders
• Improve the design and functionality of this Site
• Analyze market trends and customer behaviors
• Provide customer service and respond to inquiries
Communications with You
We may communicate with you regarding your order or provide updates related to services you have requested. Additionally, with your consent, we may send you marketing communications, but you can opt out at any time.
External Use
We do not sell or rent your personal information to third parties. However, We may share your information with:
• Third-party service providers (e.g., payment processors, shipping companies) who assist Us in operating the Site and conducting our business
• Legal authorities, if required by law (e.g., subpoenas, court orders, or regulatory requirements)
• Other companies in the event of a merger, acquisition, or sale of assets, where your information may be transferred
We ensure that all third parties with whom We share your data adhere to the relevant data protection laws, and any transfers of your data are protected by the appropriate legal mechanisms.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information. These include encryption, firewalls, and secure access controls. However, no data transmission over the Internet can be guaranteed as 100% secure.
YOUR RIGHTS
California Residents (CCPA)
California residents have the right to:
• Request details about the categories and specific pieces of personal information we collect
• Request deletion of your personal information
• Opt-out of the sale of personal data (although we do not sell your personal data)
To exercise your rights, you may contact us via info@pacificagcommodities.com or as provided below.
European Union Residents (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including the right to:
• Access, rectify, or erase your personal data
• Restrict or object to data processing
• Data portability (receive a copy of your data)
• Withdraw consent at any time
To exercise these rights, contact us via info@pacificagcommodities.com. We may require verification of your identity before processing your request.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Personal information will be securely destroyed when no longer needed.
OPT-OUT/CORRECTIONS
You may request to correct or update your personal information, opt-out of marketing communications, or deactivate your account by contacting Us at info@pacificagcommodities.com. Please do not send sensitive information, such as your credit card details, via email.
OFFLINE DATA COLLECTION
Information collected offline (e.g., by phone or in person) will be treated consistently with this Policy.
UPDATES TO THIS POLICY
We may update this Policy from time to time. Changes will be posted on the Site, and your continued use of the Site after updates indicates your acceptance of the revised terms.
For questions or concerns about this Privacy Policy, please contact us at info@pacificagcommodities.com.